Customer care
Contact & Support
Use the verified support channel below for product, account, billing, privacy, refund, or legal questions.
Customer support
Email [email protected]. Include your workspace name and a concise description of the issue. For billing questions, include the invoice or payment reference, date, and amount, but never send complete card details or passwords.
We aim to acknowledge billing and refund requests within two business days. Technical investigations or requests requiring identity verification may take longer, and we will provide an update when additional time is needed.
Company address
Webbly Media Digital Solutions SL
Calle Bruselas 3, 29649 Las Lagunas de Mijas, Málaga, Spain
NIF B23883796
This registered address is provided for company and formal correspondence. Webbly is a digital service and does not accept physical product returns.
Urgent security reports
Use the subject line “Security report” and avoid including exploitable details in an unencrypted first message. We will reply with an appropriate channel for sensitive evidence. Do not test against customer data or disrupt the service.